Privacy policy
Privacy Policy
Effective date: 30th September 2025
1. Introduction
Welcome to UFO. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, when we share it, how long we keep it, and the rights you have.
2. Scope
This policy applies to information collected through our website, apps, services, events, and other interactions with UFO, globally.
3. Information We Collect
We may collect:
• Contact details (name, email, phone, address).
• Account info (username, password, profile data).
• Payment & transaction data (billing, purchases, order history).
• Usage data (IP, device, browser, pages visited, cookies).
• Communications (messages, support requests).
• Preferences & marketing choices.
• Sensitive info ONLY if you voluntarily provide it and consent.
4. How We Collect Information
• We collect information when you:
• Create an account, make a purchase, or contact us.
• Use our site or apps (including cookies/analytics).
• Interact via third-party services (e.g., payment providers, social logins).
•We may also receive data from public sources, partners, and service providers.
5. How We Use Information
• We use your information to:
• Provide and improve our services.
• Process payments and manage accounts.
• Communicate with you and provide support.
• Send updates and marketing (as selected by you)
• Comply with legal obligations and prevent fraud if and when required.
• Analyze usage and improve customer experience.
6. Cookies
We use cookies and tracking tools for site functionality, analytics, and personalized content. You can manage preferences in your browser or via our cookie banner.
For more details read our- Cookie policy
7. Sharing Information
We may share your data with:
• Service providers (payments, hosting, analytics, email).
• Affiliates or business partners if and when required.
• Authorities if legally required.
• Business transfers (e.g., merger or sale).
• We DO NOT SELL your personal information.
8. International Transfers
Your data may be stored or processed outside your country.
9. Data Retention
We keep data only as long as needed for the purposes outlined, legal requirements, or until you request deletion (where applicable).
10. Security
We take reasonable measures to protect your information but cannot guarantee absolute security as no system or preventions are absolute.
11. Global Privacy Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your information.
• Opt out of marketing.
• Restrict or object to processing.
• Withdraw consent.
• Data portability ( if and when applicable ).
12. Regional Legal Requirements
(a) GDPR / UK GDPR (EU & UK Residents)
If you are in the EU or UK, you have additional rights under the General Data Protection Regulation, including:
Right of access, correction, deletion, restriction, portability, objection.
Right to withdraw consent at any time.
Right to lodge a complaint with your national Data Protection Authority.
Our lawful bases for processing include consent, contract, legal obligation, and legitimate interests.
(b) CCPA / CPRA (California Residents)
If you are a California resident, you have rights under California law, including:
Right to know what categories of personal information we collect, use, and share.
Right to request deletion of your personal information.
Right to opt out of sale/sharing of personal information (we do not sell data).
Right to non-discrimination for exercising these rights.
(c) LGPD (Brazil Residents)
If you are in Brazil, you have rights under the LGPD, including access, correction, deletion, portability, and the right to revoke consent. You may also file a complaint with Brazil’s data protection authority (ANPD).
(d) PIPEDA (Canada Residents)
If you are in Canada, you have rights under PIPEDA, including access to your data, correction, and withdrawal of consent. Complaints can be filed with the Office of the Privacy Commissioner of Canada.
(e) Other Regions
We will comply with applicable privacy laws in other countries where we operate or provide services.
13. Children
Our services are not for children under [18]. We do not knowingly collect data from them. It is the responsibility of the guardians of the children to ensure their wellbeing. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to delete the information or delete it yourself. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
14. Changes to This Policy
We may update this policy at any time without prior notice. Updates take effect once
15. Contact Us
If you have questions or requests, contact us at
Email: ufoinquires.ltd@gmail.com